Check-in & Check-out Terms and Conditions:

Check-in time is anytime after 1pm (13:00). Check-out time is at 10:30am. Margutta Glamour Studios doesn’t apply any fee upon check-in and check-out during normal hours, but there is a fee for late check in:

  • Between 8:30pm-9:30pm (20:30-21:30), there is an additional fee of  €25
  • Between 9:30pm-10am (21:30-10:00) there is an additional fee of €50

*Late check-ins must be communicated at least 2 days before arrival.

Check-in on Sundays and on Bank Holidays costs an additional €25. Upon arrival we do not require a cash security deposti, but we do require the client’s credit card information. This will be used only in case of any damages that occur during the client’s stay or, for example, loss of any keys (€50 fee).

Cancellations:

Should there be any cancellation for a booking, even if replaced with another booking, client shall pay the following penalties:

  • In the case of a cancellation more than 21 days prior to the arrival, only a 50 euro penalty will be charged and client will be returned the entire sum except for the penalty fee.
  • In the case of a cancellation between 20 and 14 days prior to the arrival, Margutta Glamour Studios will retain 30% of the entire rent as a penalty.
  • In the case of a cancellation between 13 and 7 days prior to the arrival, Margutta Glamour Studios will retain 50% of the entire rent as a penalty.
  • In the case of a cancellation under 6 days of arrival, Margutta Glamour Studios will retain the entire rent as a penalty.

*It is important to note that a cancellation of a booking which is longer than 14 days has to be communicated at least 60 days prior to arrival. Failure to communicate cancellation before 60 days will result to a forfeit of 50% of the value of the booking.

Cleanliness/Damages/Responsibilities

Client will be shown the apartment and how to use the amenities and furnishings. Client will be given the necessary information to assure a smooth and pleasant stay. Once the client is given the keys, he/she becomes the caretaker of the apartment and its furnishings. If you experience any major or minor problems with the apartment, please contact our staff as soon as possible:

rome@marguttaglamourstudios.com
+39 333 798 2702

Margutta Glamour Studios will take action immediately to resolve the matter. Margutta Glamour Studios cannot take responsibility for concerns that were not properly communicated by client during the stay in one of it’s owned properties. Please respect the surrounding neighborhood. Please adhere to the maximum number of occupants originally communicated. In the rare event that the apartment and/or its furnishings are damaged or destroyed, client is obligated to immediately communicate with Margutta Glamour Studios. As a result, Margutta Glamour Studios will charge the client for the corresponding damage. Please leave the apartment in the same condition as when you arrived. The dishes must be cleaned and the garbage must be taken out of the apartment. Margutta Glamour Studios applies 3 different cleaning rates depending on the number of clients in the apartment:

  • €35 for 2-3 people
  • €60 for 4-5 people
  • €75 for 6+ people

These prices are included in our proposal.

Liability

All of the properties listed on our website can be rented for a minimum stay of three (3) nights. All of the apartments have been checked by the Margutta Glamour Studios staff. The description of the property corresponds to the time of the Margutta Glamour Studios agent’s visit. If the client should notice any irregularity from the description of the property, please contact Margutta Glamour Studios, stating in writing all complaints within 24hrs via e-mail (rome@marguttaglamourstudios.com). Margutta Glamour Studios will do its best to sort out the problems and to ensure the client a comfortable and pleasant stay.

In the rare event of emergency work or repair to the apartment due to unpredictable events, we reserve the right to modify your booking, giving you a comparable apartment or upgrading your booked apartment at no additional cost. In case of complaints, please advise as soon as possible. Complaints notified after having vacated the apartment can not be taken into consideration.

Loss, Damage or Theft of Personal Items

Margutta Glamour Studios is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in the apartments.

Overnight Accommodation Tax in Rome

A €3,50 fee per person per day, up to 10 days, will be applied, started on September 1st 2014 (in compliance with Law No. 122 of 2010), to anyone staying in any overnight accommodation in side Rome’s boundaries. Children under the age of 10 years are exempt from payment. For further information please visit Rome’s official tourism website for more information.

Acceptance of our Terms and Conditions

Our Terms and Conditions stated above are intended as automatically accepted by the client with the confirmation of the reservation of our service.